FAQ
Questions about Geno
Opening your family tree, which server to use, joining the beta and reporting a problem.
What is Geno?
A family-tree app that runs in your browser and opens GenoPro (.gno) files.
Is Geno affiliated with GenoPro?
No. GenoPro is a trademark of its owner. Geno is an independent project and is not affiliated with, sponsored by, or endorsed by GenoPro.
How do I open my family tree?
- Go to geno.stephenbarolak.com.
- Open a
.gnofile from your computer. - Browse the tree. Your file stays on your computer unless you choose to send it.
Which server should I use?
Geno runs in four places. Most people want Production.
| Server | Address | Use it when |
|---|---|---|
| Production | geno.stephenbarolak.com | You want the stable app. |
| Stage | stage.stephenbarolak.com | You want a look at the next release. |
| QA | qa.stephenbarolak.com | You're helping test a build. |
| Dev | dev.stephenbarolak.com | You want the very latest, rough edges included. |
A change starts on Dev and moves up one server at a time, once it has been checked. The homepage shows which build each server is running right now.
Do the servers share my settings?
No. Each keeps its own, so something you change on Dev won't affect Production.
How do I join the beta?
Open Geno and click the Beta tab in the corner. You can send GenoPro files for testing, or help translate Geno.
What happens to the files I send?
Drop one or more .gno files on the Beta panel. Geno checks each file in your browser first and tells you how it
went before anything is sent:
- Opens fine
- Opens, but has parts Geno doesn't understand yet
- Won't open
Only files you choose to send leave your computer. They're used to test Geno against real family trees.
How can I help translate Geno?
On the Beta panel, pick your language and suggest better wording for any part of the app.
How do I report a problem?
Click Bug? in the corner of Geno, describe what went wrong, and send it. A good report says:
- What you did.
- What you expected.
- What happened instead.
Reports go into a queue I review. You can see what you've filed in this session from the same panel.
Will Geno send my file with a bug report?
Only if you say so. If a file won't open, Geno offers to send it along with your report, and it asks you first, every time.